Privacy Policy

Last updated: June 2026

This Privacy Policy explains how FlyGoRide ("we", "us", or "our") collects, uses, and safeguards your personal information when you use our website and mobile applications. By using our services, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us and information generated through your use of our services, including:

• Account details such as your name, phone number, and email address.
• Location data to connect you with nearby drivers and enable navigation.
• Trip information such as pickup/drop-off points and fare details.
• Payment information processed securely through our payment partners.

2. How We Use Your Information

We use your information to provide and improve our services, including to:

• Match you with drivers and facilitate your rides.
• Process payments and provide receipts.
• Ensure safety and verify driver and rider identities.
• Provide customer support and respond to your requests.
• Send important service updates and notifications.

3. Information Sharing

We share limited information with drivers (such as your first name and pickup location) to complete your trip. We do not sell your personal data. We may share information with service providers and legal authorities where required by Pakistani law.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You may access, update, or request deletion of your personal information at any time by contacting our support team.

6. Contact Us

If you have any questions about this Privacy Policy, please reach out via our Contact page or email us at support@flygoride.pk.